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Tuesday, May 22, 2007

Big Bank Teller Machine on New Technology

Yes. No joke. Anyway Windows NT was Windows New Technology in case you did not know. Yes, banks still use them. Many reasons may be behind this. It could be due to the software that they used / developed has these legacy roots in those old OS. BTW, should this teller at least have used WinNT server instead of WinNT Workstation?

But if the bank continue to use Windows NT? What danger does it pose?

As you can see in this screen, the teller machine rebooted. Stability is definitely at risk. Moreover, as far as WinNT is concerned, Microsoft has stopped supporting this OS.

Beginning January 1, 2005, Pay-per-incident and Premier support will no longer be available. This includes security hotfixes. As of January 1, 2005 (or later), online support will no longer be available.

Microsoft Web Site

This would mean that security fixes will stop, along with any bugs be it major or minor. If the bank continue to use this, this sigificantly put the bank at risk.

As a consumer, do we have a say about this? I had yet thought of the answer. We can pressure the bank to upgrade their software and OS. Its our data that is at risk and at least we have the rights to make a official remark/ complain about this.

I will put mine letter up once I have time to write it.

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